> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lane4hq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with files, billing, and a workflow that is not behaving as expected.

# Get help

If a file will not import, a workflow does not look right, or you have a billing question, contact the Lane4 HQ team from the marketing site’s support page.

## Reporting a product issue

Public bugs and format-fixture issues can also be reported on the [Lane4 HQ GitHub issues page](https://github.com/JamesSingleton/project-aqua/issues).

## Share useful details

* The team and meet you were working in
* The action you took and the exact message shown
* The file format, not sensitive roster data
* Whether the same workflow succeeds for another file or team

<Warning>
  Do not post a raw coach export containing personal information in a public issue. Share only PII-safe fixtures or contact support privately.
</Warning>