Get help
If a file will not import, a workflow does not look right, or you have a billing question, contact the Lane4 HQ team from the marketing site’s support page.
Reporting a product issue
Public bugs and format-fixture issues can also be reported on the Lane4 HQ GitHub issues page.
Share useful details
- The team and meet you were working in
- The action you took and the exact message shown
- The file format, not sensitive roster data
- Whether the same workflow succeeds for another file or team
Do not post a raw coach export containing personal information in a public issue. Share only PII-safe fixtures or contact support privately.